Terms of Use

tintbrokers.com (the “Site”) is operated by Redline Ascension LLC, a California limited liability company (“TintBrokers”, “we”, “us”). By using the Site you agree to these terms. You must be at least 18. If you don't agree with them, please don't use the site.

What TintBrokers is

TintBrokers is a directory. We list window tint shops so customers can find them, and we let shop owners claim and manage their listing.

We are not a party to anything you arrange with a shop. We do not perform tint work, do not employ or supervise the shops listed, do not guarantee their work, pricing, licensing or insurance, and are not responsible for what happens between you and a shop. Choosing and vetting a shop is your decision.

Accounts

You may need an account for some features. You agree to give accurate information and keep it current. You are responsible for your login credentials and for activity under your account. Tell us immediately if you think someone else has access.

You can delete your account at any time. We may suspend or terminate accounts as described under Suspension and termination below.

Listings and claims

Unclaimed listings. Most listings were compiled from public sources. A listing does not imply any relationship between us and that business.

Claiming a listing. If you own or manage a shop you can claim its listing. By claiming you represent that you are authorized to act for that business.

Verification. We verify claims by contacting the business at its publicly listed phone number or email, not the contact details you give us. See the Privacy Policy for detail. We may approve or refuse any claim at our discretion, and we may revoke a claim later if we learn it was not authorized.

Keeping it accurate. If you manage a listing, the information on it must be accurate. Do not list services you do not provide or credentials you do not hold.

Removal. A business owner may ask to have their listing removed entirely. Email helpdesk@tintbrokers.com. Once removed, we will not re-add it from public sources.

Fees and payments

Listing fee. Adding a shop that is not already in the directory costs a one-off fee, shown before you pay. It buys a listing, not a ranking, a score, or Verified Pro.

Verified Pro. A monthly subscription, priced per shop and charged per shop. An owner with three shops holds three subscriptions. The price for a shop depends on how many competing shops appear on its city page and is shown before you subscribe.

Billing. Subscriptions renew monthly until canceled. Cancel any time from your dashboard; you keep Verified Pro until the end of the period you have paid for. Fees are non-refundable except where required by law, and we do not give partial refunds for unused time.

Failed payments. If a payment fails we will retry. If it ultimately fails, Verified Pro is removed from that listing and the listing reverts to a standard listing.

Price changes. We may change prices for new subscriptions at any time. Changes to an existing subscription take effect no earlier than the next renewal, and we will tell you first.

Payments are processed by Stripe and are also subject to Stripe's terms. Card details go directly to Stripe and never reach our servers.

Scores and reviews

TintScore is our 0 to 100 rating, calculated from a shop's public Google rating and the number of reviews behind it, using a formula that treats a handful of perfect reviews as less certain than hundreds of good ones.

What Verified Pro does buy is placement above standard listings on a city page, a verified badge, and control over the listing's presentation. It is advertising, and where it changes what you see we say so.

Review quotes shown on some listings come from that business's public Google reviews. They are the reviewers' words, not ours, and we do not endorse them. See the Privacy Policy for how to have one removed.

Content you submit

You keep ownership of what you upload: photographs, descriptions, and other material (“Your Content”).

License to us. You grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, adapt and display Your Content in connection with operating and promoting the Service. This license ends when you delete the content, except for copies already made in backups or where it has been shared onward.

Your promises. You represent that you own or have permission to use Your Content, and that it does not infringe anyone's rights or break any law.

What you must not post. Content that is unlawful, misleading, defamatory, obscene, hateful, invades privacy, infringes intellectual property, or that misrepresents a business's services, credentials or affiliations.

Moderation. We may review, refuse or remove content at our discretion. We are not obliged to monitor content, and refusing one thing does not oblige us to refuse another.

Copyright complaints

If you believe content on the Site infringes your copyright, send a notice under the Digital Millennium Copyright Act to our designated agent, registered with the U.S. Copyright Office:

Your notice must include:

• Your physical or electronic signature.
• Identification of the copyrighted work you say has been infringed.
• Identification of the material on the Site and enough detail for us to locate it.
• Your contact details: address, telephone number, and email address.
• A statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law.
• A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf.

We may remove or disable access to the material, and we terminate the accounts of repeat infringers. If you believe your content was removed in error, you may send a counter-notice to the same address.

Acceptable use

You may not:

• Scrape, crawl or bulk-copy the Site or its listings by any automated means, or use the content to build a competing directory.
• Resell or redistribute listing data.
• Attempt to interfere with, overload or gain unauthorized access to the Site.
• Submit false claims to a listing you do not own.
• Use the Site to send unsolicited messages to listed businesses.
• Misrepresent your identity or affiliation.

Third-party services and links

The Site links to shops' websites, maps, and other third-party services, and may present offers from partners. We do not control them and are not responsible for them. Where we earn a commission on a partner offer, we say so next to that offer.

Intellectual property

The Site, its design, and its content other than Your Content and public business data belong to us or our licensors. These terms grant you no ownership rights, only permission to use the Site as intended.

If you send us feedback or suggestions, we may use them freely without obligation to you.

Suspension and termination

We may suspend or terminate your access, or remove a listing, if you break these terms, if we believe a claim was not authorized, or if we need to for legal or safety reasons. You may stop using the Site at any time.

Sections that by their nature should survive termination (content you submit, intellectual property, disclaimers, limitation of liability, and disputes) do.

Disclaimers

The Site is provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Site will be uninterrupted, secure or error-free, or that listing information is accurate, complete or current. Much of it comes from public sources and may be out of date. Confirm hours, pricing, licensing and insurance with the shop directly.

We make no warranty about any shop listed, and we are not responsible for work performed by a shop.

Limitation of liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, data or goodwill.
• Our total liability for any claim relating to the Site will not exceed the greater of (a) the amount you paid us in the twelve months before the claim, or (b) $100.

Some states do not allow these limits, so they may not apply to you.

Indemnity. You agree to indemnify us against claims arising from your use of the Site, Your Content, or your breach of these terms.

Disputes

Informal resolution first. Email helpdesk@tintbrokers.com and give us 30 days. Most things end here.

Arbitration. If we cannot resolve it, disputes will be settled by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. You waive the right to a jury trial and to participate in a class action.

Small claims. Either of us may bring an individual claim in small claims court instead.

Opting out. You may opt out of arbitration by emailing helpdesk@tintbrokers.com within 30 days of first accepting these terms, with your name and the fact that you are opting out. Opting out does not affect anything else in these terms.

Governing law

These terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Where arbitration does not apply, the state and federal courts located in San Francisco County, California have exclusive jurisdiction.

California residents

Under California Civil Code section 1789.3, California users are entitled to this notice. The provider of the Site is:

To file a complaint about the Site, or to receive further information about using it, write to the address above or email helpdesk@tintbrokers.com. You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

California residents may also have rights under the CCPA, as amended by the CPRA, including the right to know what personal information we collect, to delete it, to correct it, and to opt out of its sale or sharing. See the Privacy Policy for how to exercise them. Residents of Colorado, Connecticut, Virginia, Nevada and other states with comprehensive privacy laws have comparable rights, described in the same place.

Changes to these terms

We may update these terms as the product changes. Material changes will be signalled by updating the date at the top and, where appropriate, notifying you. Continuing to use the Site after a change means you accept it.

General

These terms, with the Privacy Policy, are the entire agreement between us. If any provision is unenforceable, the rest stands. Our failure to enforce a provision is not a waiver. You may not assign these terms; we may.

Contact

Questions about these terms? Email us at helpdesk@tintbrokers.com.